01· FAQ
Frequently Asked Questions
Clarity Books is a digital bookstore with 25+ practical guides across 6 series: AI mastery, wealth building, remote work, diabetes management, and household preparedness. Every purchase delivers both EPUB and PDF files, downloads instantly with no account required, reads on any device, and is available in English and Spanish.
- What formats are included?
- All ebook purchases include both EPUB and PDF formats, so you can read on any device. EPUB works great on phones and e-readers, while PDF is perfect for computers and printing.
- How do I access my purchase?
- After purchase, you'll receive an email with a unique link to your personal library. From there, you can download all your files instantly. No account creation required, just click and download.
- Do I need technical knowledge?
- Not at all! Our guides are written for everyone, from complete beginners to experienced professionals. We start with the fundamentals and progressively build to advanced techniques, with clear explanations throughout.
- Can I read on multiple devices?
- Yes! Your purchase includes DRM-free files that you can download and read on unlimited devices. Read on your phone, tablet, e-reader, or computer, there are no restrictions.
- What does the Make-It-Right Guarantee cover?
- If a file is defective, will not open, or is not as described, we will provide a working copy or a refund. We do not offer change-of-mind refunds after digital delivery. Your statutory rights always apply.
- How do I request a refund?
- Email support@claritybooks.store from the address you used at checkout and describe the problem. Include your order number if you have it; if not, we can look it up. We will help with a defective or misdescribed file, a duplicate charge, or another remedy required by law.
- Does the Make-It-Right Guarantee cover bundles?
- Yes. If a digital file in your ebook or bundle is defective, will not open, or is not as described, contact us for a working copy or a refund. Your statutory rights always apply.
- What if I paid with crypto (Coinbase)?
- The same defective-file remedies and statutory rights apply. Email support@claritybooks.store with your order details so we can arrange the appropriate remedy and payment method.